Frequently Asked Questions

To begin, you’ll complete a brief screening questionnaire here. This includes a few basic questions about what you’re looking for, your insurance, availability, and any concerns related to self-harm or substance use. Your responses help us understand your needs and ensure we’re a good fit to support you.

Once we have determined that we are able to meet your needs, you will be asked to complete our insurance verification form if using insurance. Once we have verified your insurance or if you are not using insurance, you will receive an invitation via email to set up your telehealth portal where you will complete our onboarding process which includes consent for treatment.

Instead of treating culture as a side note, therapy will actively explore how factors like ethnicity, race, religion, language, family structure, immigration history, or community norms shape:

• Your values and beliefs 
• How you understand mental health 
• How you express emotions or cope

You won’t have to “translate” your experience into a dominant cultural lens.

After completing our screening form, we offer 30 min consultations for $150.00 upon request. We are unable to bill insurance for consultations.

Yes, you’re welcome to request a specific therapist based on their profile on our website. We’ll do our best to match you with your preferred provider; however, availability and insurance coverage may vary.

We accept insurance for our Oregon and some Washington clients. We are in network with several insurance including Blue Cross Blue Shields, MODA, Providence, Kaiser, Pacific Source, and CareOregon/HealthShare/OHP. Please check back as we add insurance periodically.

Our session rates range from $250 – $200 per session.

Yes, we offer a limited number of reduced-fee (sliding scale) sessions based on financial need. Availability can vary, so we recommend reaching out to discuss current options and determine what may work for you.

The therapist will explain:

• Who they are (their approach and style)
• Confidentiality (what stays private and the few exceptions) 
• How sessions typically work 

You’ll be invited to talk about what brought you in. This can be:

• A specific issue (anxiety, relationships, stress) 
• A general feeling (“I don’t feel like myself”)

You don’t need a perfect explanation—just start where you can.

You can also ask questions here—this is a two-way fit, not just them evaluating you.

Expect some questions about your life, such as:

• Family and upbringing 
• Cultural or ethnic background 
• Religion or spirituality (if relevant) 
• Community, identity, or migration experiences 
• Traumatic experiences
• Physical health (dental, vision, preventative screenings, annual physical, PCP, etc.)

In culturally specific therapy, these aren’t just “checklist” questions—they shape how your therapist understands your experience.
The therapist might ask:

• “What would you like to be different?” 
• “What does feeling better look like to you?” 

It’s okay if you don’t know yet—figuring that out can be part of the process.

Finally, you and your therapist will decide on next steps which may include: no further sessions, referral to more appropriate care, or scheduling follow-up session to continue assessment and/or treatment goals.